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SAVING OUR PLANET, ONE CARTRIDGE AT A TIME |
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Returns &
Refunds
The Buyer must obtain an RMA (Return
Merchandise Authority) number from
Oklahoma Toner Company,L.L.C.
The RMA number will be valid for a period of seven days from the
date of issue by
Oklahoma Toner Company,L.L.C.
Oklahoma Toner Company,L.L.C.
reserves the right to refuse delivery of Goods after this
period. All returned goods must have the RMA number marked
clearly on the package.
Oklahoma Toner Company,L.L.C.
reserves the right to refuse delivery of any Goods returned
without an RMA number. This does not affect your statutory
rights.
Your RMA Number
Should you wish to return a product
please request a RMA by telephone, email, fax or by writing to
us clearly stating your full details, order number and reasons
for the return.
If Product is Defective
Should a product fail to operate or
is defective simply contact us and request a RMA number. We will
exchange it for new or credit the purchase price at our
discretion.
If Product is not faulty
If you have ordered the wrong
product, please request a RMA number and return the product
unopened and in it's original re-saleable packaging for an
exchange or a full refund at our discretion.
Oklahoma Toner Company,L.L.C.
reserve the right to charge a 10-20% re-stocking fee in the
event that a product is returned that is not defective.
If your goods are damaged
In the unlikely event your order is
damaged in transit please contact us immediately on
800-483-4208. Please also
retain the original packaging for returning with your order. We
will arrange for a prompt replacement or refund.
Shortages
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